Refund Policy
Our refund policy at Marifah ul Quran is designed to be clear, fair, and easy to understand. We are committed to your satisfaction with our online Quran classes, so please read this refund policy carefully before you enroll in any of our courses.
Our Refund Policy at a Glance
Here is how our refund policy works for every student:
- Full Refund Before Classes Begin: If you choose to withdraw before your classes start, you will receive a full refund of your payment.
- No Refund After Classes Begin: Once your classes have been confirmed and you have attended at least one class, we do not offer refunds.
- Service Failure on Our Part: If we are unable to provide your scheduled classes for any reason on our end and you have already paid, we will issue a refund after deducting a nominal processing fee.
- Transfer of Balance: If you need to pause your classes, the remaining balance can be applied to the next month’s classes only.
- Non-Refundable Scenarios: If the cost of processing the refund exceeds the fee paid, no refund will be issued.
Who This Refund Policy Covers
This policy applies to all students enrolled in our online courses, including Basic Noorani Qaida, Rules of Tajweed, Quran Memorization, and Quran Reading. You can review the details of each plan on our Fees page before making a payment.
Not Sure Yet? Start With a Free Trial
If you are unsure whether our classes suit you or your child, we recommend taking a free trial class first. It lets you meet our qualified teachers and experience our teaching style before you pay anything.
How to Request a Refund
To request a refund, please contact us by email at info@marifahulquran.com or through WhatsApp. Include your name, registered email address, and payment details so our team can review your request quickly. If you would like to learn how refunds work in general, you can read more about the refund process on Wikipedia.
Thank you for understanding our refund policy. We truly appreciate your trust and cooperation.